Jun 2022 - Oct 2022
• Produce resolutions 20% faster than KPI requirement. • Adhere to company policies and procedures. • Developed, document and revised system design procedures, test procedures and quality standards. • Support coworkers with technical issues. • Review employee procedures and troubleshooting performance.
Aug 2021 - Jun 2022
• Organized and led kickoff and status meetings to communicate project expectations prior to project execution. • Emphasized safety and appropriate training and procedures. • Pivoted quickly between tasks, adapting to shifting expectations and client goals. • Manage scheduling, coordinating, and overseeing vendors and subcontractors.
Oct 2016 - Aug 2021
• Leverage leadership and maintain oversight of company venues. • Met 100% of deadlines, taking on multi-million-dollar budgets developing and implementing financial and CapEx strategies to achieve top-line revenue and drive cost reductions. • Utilized effective strategies and lead the implementation of improved procedures boosting organization by over 10%. • Successfully developed and maintained large profitable accounts, improving client satisfaction, retention, and loyalty. • Devised plans and schedules for concurrent projects to meet established deadlines. • Took 30-70% market share depending on the region. • Played a key role in setting up franchises. • Exceeded sales budget by 100% • Led efforts to develop a fully integrated marketing communications plan and team.
BS Graphic Design
Lebanese International Univerity
Wayne State University
WordPress / HTML
Office 365 / Azure
Networking & Cybersecurity
Consultant, Financial Services
He [Bassem] specializes in taking the often vague, unworkable concepts of a client and translating them into visually powerful images that successfully sell a product or service. He understands the specific nature of writing text, and the way to grab reader's attention, even if it's only a glance.
Operations Manager, Mejreha
Bassem is a detail oriented, innovative and careful perfectionist - his ideas, skills, creativity and understanding of change requests made the project a dream. He is one of the most valuable people I have ever worked with. I can recommend Bassem as a person with great background and deep experience of solutions. Bassem is an energetic Operations Director.
IT Coordinator, Wayne State University
Bassem has a great and unique skill merging artistry and technology.